Our products come with a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, please contact us within 30 days of receipt, and we will work with you to make it right.

Damages

If you receive a damaged product or the wrong product, please contact us immediately. We will evaluate the issue and take the necessary steps to rectify it.

Exchanges

For exchanges, the quickest way to receive your desired item is to return the original item and place a new order.

Refunds

Once we’ve gotten your return and looked it over, we’ll let you know about your refund. If approved, the refund will be processed and credited back to your original payment method. Please note that it may take some time for the refund to be reflected on your account

Need Help?

Contact us at info@purecbdnow.com for questions related to refunds and returns.